Wager's Privacy Policy – Your Information is Completely Safe

Wager only collects information that is strictly necessary to provide its services. We do not believe in gathering data unnecessarily. Below is a breakdown of the types of information we collect by category.

Information Provided at Registration:

• Full name and date of birth.
• Mobile number and email address.
• Residential address.
• Details linked to your preferred payment method (e.g., bKash number).

Information Collected for KYC Verification:

• Copy of national ID card or passport.
• Selfie or liveness check photo (where applicable).
• Bank statement or utility bill (for high-value transactions).

Automatically Collected Information:

• IP address and device information.
• Browser type and operating system.
• Time spent on the platform and pages visited.
• Betting and transaction history.

Wager collects your information because providing a safe and fair service would not be possible without it. Each piece of data is collected for a specific purpose and is never used beyond that purpose.

Key Purposes:

• Account Management: To create, verify, and secure your account.
• Payment Processing: To process deposits and withdrawals accurately.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: To comply with regulatory requirements and implement AML (Anti-Money Laundering) policies.
• Service Improvement: To analyze user behavior and enhance the platform experience.
• Customer Support: To resolve your issues quickly and effectively.

Wager never shares your information with third parties for advertising purposes. Our in-house marketing team may send you relevant offers, but you can opt out at any time.

Wager follows the highest industry standards to protect your data. Our technology team continuously reviews and strengthens our security measures.

Technical Safeguards:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Sensitive data is stored using AES-256 encryption.
• Multi-Factor Authentication (MFA) available.
• Suspicious logins are automatically blocked using an anomaly detection system.
• Regular penetration testing.

Administrative Safeguards:

• Only authorized personnel are permitted to access user data.
• Staff receive regular training on data protection practices.
• Every instance of data access is logged and audited.

Wager never sells your data. However, in limited circumstances — such as legal obligations or operational needs — certain information may be shared with specific third parties.

Parties with whom information is shared:

• Payment Processor: To process transactions with bKash, Nagad, or your bank.
• KYC Service Provider: Licensed agencies for identity verification.
• Regulatory Authority: To comply with legal directives or fulfill court orders.
• Security Services: Specialized agencies for fraud prevention.

Wager has data processing agreements in place with all these third parties, binding them to use your information only for the specified purpose and to maintain strict confidentiality.

Wager uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help us improve our services.

Cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme.
• Analytics Cookies: To understand which sections of the platform are used most. These can be disabled.
• Performance Cookies: To identify page loading speed and technical issues.

You can delete cookies or block future cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to not work properly.

As a Wager account holder, you have important rights regarding your personal data. We respect these rights and are committed to responding to any request you make.

To exercise any of these rights, email us at support@wager-baji.com or reach out via live chat. We typically respond within 30 days.

Wager strictly prohibits account registration by anyone under the age of 18. We never knowingly collect information from minors. If a minor creates an account by mistake, it will be deactivated as soon as we become aware, and all collected data will be deleted.

If you suspect that your child or a minor in your family has created an account on Wager, please contact our support team immediately.

Wager may update this Privacy Policy from time to time. Revisions may occur due to regulatory changes, new technology, or updates to our services.

• For significant changes, a notification will be sent to your registered email address.
• The date of any change will be noted at the top of the page.
• If you do not agree to the updated policy, you will have the option to close your account.
• Continued use of the platform after any policy update will be considered acceptance of the new terms.

For any questions, concerns, or complaints about our Privacy Policy, please contact our data protection team directly.

• Email: privacy@wager-baji.com
• General Support: support@wager-baji.com
• Live Chat: Available 24/7
• Response Time: Usually within 48 hours

We take every complaint seriously and work to resolve it as quickly as possible. Your trust means everything to us.